CAS SmartCustomization

What is actually behind the term smartcustomization?

 

Customized & personal - when individual customers buy individual products

  • We believe that customers wish for and value products and services that are individually designed for them or even by them. SmartCustomization offers you everything you need to design, produce and deliver these highly individual products and services. Be a leader in your market with the right business models.

Smart & Forward Thinking - when mass customization reaches the next level

Inspiring & Costumer oriented – when the customer takes centre stage

  • SmartCustomization is lived customer centricity: A future-oriented corporate culture supported by a software that knows your customers and anticipates their needs. It knows what the customer wants before he knows it. In this way, you can create unique products and tailor-made services and inspire your customers.

Knowing & Anticipating – when the configurator immediately knows what the customer wants

  • SmartCustomization takes Mass Customization to a new level. Every customer gets the product he envisiones – that is the future of personalization. This is realized by the combination of a comprehensive configurator solution and intelligent analytics and prediction algorithms. All wrapped up in a technology that adapts to people, not the other way round. An intuitive configurator that thinks ahead and knows what your costumers need before they know it.

Flexible & Continous - when customers become fans

  • The decisive factor is no longer the sale of the product, but the maximization of value for the customer over the entire service life. SmartCustomization supports the complete lifecycle of products. Whether sales, after-sales, or maintenance, manufacturers can maximize customer satisfaction based on product data and ongoing customer relationships.

Self-Learning & Improving - when continuous improvements proceed from the configurator itself

  • The decisive factor is no longer the sale of the product, but the maximization of value for the customer over the entire service life. SmartCustomization supports the complete lifecycle of products. Whether sales, after-sales, or maintenance, manufacturers can maximize customer satisfaction based on product data and ongoing customer relationships.

Playful & Creative - when customer and configurator inspire each other

  • Your customers discover the product portfolio, get to know it and contribute their wishes and designs, fall in love with the result and buy it. With Smart Customization, you and the configurator get to know these customer desires and needs and respond with suggestions for suitable variants or new product offerings. With CAS SmartCustomization, you can move from a selection guide to an optimal purchasing consultant for your customers